Thursday, April 2, 2009
Play ... play ... dammit, iPod ... PLAY!
A broken iPod can ruin a trip to the gym, a trek to class, or even just a lazy day by the pool. The next time your iPod doesn’t play, resist the urge to chuck it across the room and take these easy steps to fix the problem.
On the fritz: Don’t toss your seemingly defective iPod just yet. Some quick fixes can having it working in no time.
Push a couple of buttons
In 80 to 85 percent of cases, a simple reset will fix a frozen iPod, says Daniel Wulfkuhle, sales associate in the tech shop at the KU Bookstore. Reseting an iPod does not erase your songs or data, so don’t worry about lost tunes. To reset your iPod, Wulfkuhle says, just hold down the correct two buttons for five seconds.
For an iPod Nano or iPod Classic: Menu and Select. For iPod Touch or iPhone: Top power button and Home.
Wulfkuhle has worked in the tech shop for two and a half years and says most people don’t know fixing their iPods can be so easy. “A lot of them kind of hit their foreheads with the palm of their hands like, ‘That’s so easy. I’m so stupid!’” Wulfkuhle says.
If a reset doesn’t fix your iPod, plug it into your computer and click the restore button in iTunes. This will erase all of the data from your iPod, but iTunes will load it back on when the restore is finished, Wulfkuhle says.
Trek to Kansas City or call Apple
The Apple Store in Country Club Plaza in Kansas City, Missouri, is your best bet if the reset and restore don’t work. Sign up for an appointment with the Genius Bar at http://concierge.apple.com/store/R097. If you don’t have time to drive to Kansas City, try calling 1-800-MYAPPLE for professional support.
Buy yourself some Apple Care
Wulfkuhle suggests buying Apple Care, Apple’s extended warranty, if you’re concerned your iPod might break again. iPods come with a one-year warranty, he says, but for between $40 and $60, depending on the type of iPod you have, you can extend the warranty another year. KU Bookstores sell Apple Care for all iPods except for the iPhone. iPhone extended warranties are available online at www.apple.com or at the Apple store in Kansas City, Missouri.
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Comments
DIY: Fix your iPod
vladislav: I think the message we're supposed to be getting from this article is either: "We're journalists, what do we know about fixing an iPod?", that iPods aren't generally user serviceable, or that "doesn't work" could be caused by any number of things or fixed by any number of things.
DIY: Fix your iPod
Also an apple store in leawood.
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